Can You Help? Privacy Policy
Introduction
The Winter Gardens respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at The Winter Gardens Web site.
Part I. Information Collection
The Winter Gardens collects information through our Web site at several points. We collect the following information about primary visitors: Name, full postal address, telephone number.
We may also collect email addresses which our users divulge about other people, such as referrals or gift purchases. The Winter Gardens does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
We collect the following general data that is not personally identifiable information; visiting statistics, page impressions, search phrases and general website browsing behaviours. We collect demographic data in order to enhance how we can provide a better service to the customer/member of this website only.
We verify the accuracy of this information by constantly monitoring our statistics package that is part of this website.
We collect this information through Contact forms, newsletter registration and ecommerce purchasing where the name, full postal address, telephone number and email address is required. The information is collected voluntarily. To receive our products and services, products from our shop or membership applications is mandatory because sending information either by email or the postal service requires either the full postal address, or an email address. Other information we request is optional.
We do employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable The Winter Gardens to track usage patterns and deliver customized content to users. Our cookies do have an expiration date. Our cookies do collect personally identifiable information. We collect your IP address for security measures, so we know who may be trying to cause our website problems. We also use it in working out site usage. We [do or do not] share this information with others.
Banner advertising appearing on our Web site may collect the following information: general browing behaviours. Third parties collect the following information at our Web site (NOT APPLICABLE).
Part II. Information Usage.
The information collected by The Winter Gardens will be used for administration and in-house research only. Users who provide information will receive newsletters and general email circulas.
Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect will be used to create customer profiles based on browsing or purchasing history. We will supplement information collected at our Web site with data from other sources such as credit history to authorize purchases.
We may share data with the following third parties: [NOT APPLICABLE]. These third parties will use the information as follows: [NOT APPLICABLE]. Users may [NOT APPLICABLE] to have their information shared with third parties.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our Web site offers [NOT APPLICABLE]. Please be advised that information posted in these venues becomes public knowledge.
If our policy on information collection or uses changes, will advise you by [explain means of communications and time frame].
Part III. Access to Information
The Winter Gardens maintains the accuracy of our information by the use of the Webwise Content Management System which allows data to be changed by The Winter Gardens at all times. Users may access their own personal information and contact us about inaccuracies they may find by loging into the website and clicking on their profile, or by expressed permission via email that can be verified by The Winter Gardens database. Users may delete their information from our database by emailing The Winter Gardens and request permission to remove that data. Verification has to be via the origianl, or current, email address that is on the database od that user.
Part IV. Problem Resolution
If problems arise, users may contact The Winter Gardens by using this email address: admin@thewintergardensmorecambe.co.uk. We are committed to resolving disputes within within 5 working days.
Part V. Data Storage and Security
The Winter Gardens protects user information with the following security measures:
- All passwords you provide us with are encrypted and stored in a password protected database.
- Any credit/debit card details you provide us with are sent using SSL(secure socket layer). This means that the information you provide is heavily encrypted. If your payment details are intercepted they will appear scrambled.
- We [do or do not] store credit/debit card details on [this server or another server].
- Any other information you store on our system is stored within a password protected database.
The Morecambe Winter Gardens © 2007 - Webwise Innovations, providers of imagery. All rights reserved.
The Morecambe Winter Gardens Preservations Trust Charity No:1113010 - Company No:5556536
Friends of The Winter Gardens Charity No:1064127
